2-way SMS and messaging

Improve communication with customers by using 2-way SMS to send and receive SMS text messages, track and manage replies from customers and more.


info Circle Did you know: 60% of customers want to be able to respond back to SMS messages they receive.

Build instant connections with customers through 2-way SMS

Appointment confirmations, cancellations and rescheduling
Send SMS messages to remind customers about upcoming appointments and bookings.
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SMS feedback surveys
Receive valuable customer feedback and improve your services through SMS surveys.
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Staff rosters
Fill vacant shifts on little notice and manage staff rosters from the palm of your hand.
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Delivery tracking and confirmations
Ensure customers are kept up-to-date with their orders with SMS tracking for every stage of the journey.
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Personalise conversations with customers

With only 13% of businesses allowing for customers to respond to their SMS messages, it’s time to make the most of 2-way SMS communications forin your organisation. Streamline business processes and start building positive relationships with your customers through personalised SMS text messages.



Optional virtual mobile phone number

Never stop 2-way conversations with customers by purchasing a dedicated virtual mobile phone number, allowing you to receive SMS replies from customers and staff at any time. Need more than one receive numbers? No worries. Purchase as many virtual mobile phone numbers as you need and receive SMS replies from customers to your chosen reply to number/s.


Explore other powerful SMS features

sms-broadcast-iconSMS broadcasting

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custom-sender-id-iconCustomisable sender ID

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dedicated-virtual-mobile-numberDedicated virtual mobile phone number

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email-to-sms-iconEmail to SMS

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It’s time to fyre up your business communications